Your Healing Hands Massage Therapy
Yours In Health-Longer Sessions For Lesser Rates
Hours and Scheduling
Monday10:00 am-10:00 pm
Tuesday10:00 am-10:00 pm
Wednesday10:00 am-10:00 pm
Thursday10:00 am-10:00 pm
Friday10:00 am-10:00 pm
Saturday10:00 am-08:00 pm


AS OF APRIL 1, 2016 ALL SERVICES MUST BE PRE-PAID BEFORE SERVICE(S) IS RENDERED

 
 
ALL SERVICES ARE BY APPOINTMENT ONLY
 
GroupOn/Living Social
Note: This service(s) is ONLY Valid for Tuesday's and Thursday's from 10am-10pm based on availability which requires booking two weeks in advance since spots fill up quickly. Credit Card required at time of reservation. NO SAME DAY APPOINTMENTS.

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

 

By paying online or via phone you are authorizing us to charge your account/card.


*** WE TAKE ACTIVE CREDIT CARDS, DEBT CARDS AND OR VOUCHER NUMBERS TO PAY FOR ALL SERVICES***
 
*** FOR THE FOLLOWING HOLIDAYS WE WILL NOT BE ACCEPTING ANY PROMOTIONAL CODES, MEMBERSHIP SERVICES, VOUCHERS, AND OR GIFT CERTIFICATE: SWEETEST DAY (14-16), CHRISTMAS (21-26), VALENTINES DAY (10-14),  AND MOTHERS DAY (12-16). ALL CLIENTS MUST BOOK APPOINTMENT(S) IN ADVANCE ONLINE OR CALL OUR OFFICE; CASH or CREDIT CARD PAYMENTS ONLY FOR THESE HOLIDAYS ***
 
 
2 hours advance notice after making your appointment is required (THE SAME DAY) when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 2 hours advance notice after making your appointment you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. Any discounts given during your prior appointment will be NULL & VOID.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
 
Rebook Fee
As a one-time courtesy we do offer a re-book fee so one doesn't lose out on their services; For individual it's a $20 charge and couples a $25 charge; NO RE-BOOKS FOR NO SHOWS/NO CALLS.
 
Expiration Dates
After 90 days if your gift-certificate, gift card, pre-paid service, re-book and or service(s) has not been redeemed from the day of purchased it is considered expired, which means it can no longer be used; Only Memberships have no expiration date. If services were purchased through a third party entity one must follow their policy & procedures.
 
Inappropriate Behavior
If you are misbehaving in a manor that is inappropriate towards your therapist your services will be ended immediately and you will be charged the full amount of your appointment (ALL SPECIALS WILL BE NULL & VOID) and or the authorities will be called.
 
There will be NO REFUNDS ON ANY SERVICES.

We look forward to serving you!
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